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Backup Policy

BACKUPS

RAINHOSTS runs automatic backup once a week on a random day, and each backup overwrites any previous backups. At any time, only one week of backups are kept at a time.

Shared Plans

RAINHOSTS generates full backups on shared servers for accounts that are under 2GB and 50,000 i nodes.
If the account is bigger than 2GB, RAINHOSTS reserves the right not to generate the backup automatically.
However, a client may generate backups from his cPanel at any time regardless of the account size, in which case, the backup should not be kept on the server. Our routine server maintenance service automatically deletes backup files that are kept on the shared servers.

RAINHOSTS stores a single automatically generated backup of each account which is up to 7 days old and up to 2GB in size, older automatically generated backups of accounts are not stored. RAINHOSTS is not liable for any loss of content if the backup has not been generated, it is the Subscriber’s sole responsibility to safeguard the account data.

NB:

Due to the high cost involved in making and keeping of backups, RAINHOSTS provides backups as a courtesy and are not guaranteed neither is it an obligation. Customers are responsible for their own backups and web content and should make their own backups for extra protection.